Risachi Health
Risachi Health

Frequently Asked Questions

Where do you source your materials from and is everything that you make with the finest ingredients?

Yes! We use the finest ingredients (except preservatives) we can find. The majority of our ingredients are sourced from within the United States.

What is the shelf life of your products?

Our products do have a shelf life, typically 12-24 months. If our products are kept in the refrigerator, they will stay fresher longer. In the rare case that you purchase is not at its freshest point, please email us so we can handle this on a case-by-case basis. See our contact page for email addresses.

How do I use your skin renewing cream?

Rub a dime sized amount into the skin 1-3 times a day. Add a water or aloe based lotion on top if you wish! Apply a thicker layer for a 20 minute mask, wash with clean and warm towelette for a moisturized and smooth finish

Where can I buy your products in my area?

You can buy them worldwide through our website!

How soon can I expect my order?

After an order is placed, please allow up 4 days for your order to ship.

STANDARD SHIPPING

Standard Shipping is offered via USPS, FedEx and/or UPS and takes 3-12 business days, depending on location. If Standard Shipping is selected, orders will be processed and shipped within four business days.

EXPEDITED SHIPPING

In addition to Standard Shipping, we also offer 2-day and overnight expedited shipping options, which are presented during the checkout process.

Expedited Shipping orders are processed same day Monday through Friday until 1 pm Central Standard Time (CST). Expedited Shipping orders that are placed after 1 pm CST on Friday through Sunday will not ship until the following Monday. 

SHIPPING COSTS

Standard Shipping is offered via USPS, FedEx and/or UPS and takes 3-12 business days, depending on location.

Expedited shipping options are available (2 business day and overnight). Expedited shipping charges are based on weight of package and shipping location and will be calculated and presented during the checkout process. No Saturday or Sunday delivery available at this time.

For International Orders:

Please allow up to 2-3 weeks for your order to arrive after shipping.  Customs departments  have the right to hold items, we do not pay for anything to be released from customs to you.

Are your products made in the USA?

Absolutely 🙂

Does the cream contain any corticosteroids or retinols in its formulation?

No, the psoriasis cream by PSOWELL  is formulated with all natural botanicals and oils. You can rest assured that after using this product, there is no need to taper the concentration of any steroids or retinols because of its natural formulation. You can continue or discontinue use without the worry of withdrawal effects that may occur when using steroid/retinol treatments.

Are there any side effects of using the psoriasis cream by PSOWell??

Side effects may include a light, thin film that will remain on the surface of the skin, easily remedied by applying a small amount of mild moisturizer. Another common side effect is the tingly sensation often felt right after the cream has been applied. The tingly sensation may progress to a light sting if used on broken skin (avoid using on broken skin).

Does the psoriasis cream leave any residue or lingering scent?

A light, thin film may remain on the surface of the skin. After application, there may be an herbaceous, almost similar to the scent of sage and tea tree. To reduce the appearance of the thin film we recommend that the individual apply a small amount of moisturizer.

Is it safe for use with children?

It is safe as long as they are supervised by an adult. We do caution that because of it being made out of honey to consult a physician for use with children under the age of 1 year.

How often should I apply/reapply the product?

We do recommend you apply/reapply at least three times daily or whenever needed. Be sure to keep a small bottle of moisturizer on hand.

Which areas are “Sensitive areas?”

Areas such as under arms, skin folds/creases, palms, soles, and genitals.

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